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What is the ‘Winning Office’ Executives Should Choose in the AI Era? (1/3)

What is the 'Winning Office' Executives Should Choose in the AI Era? Part 1: AI-Driven Management Strategies and the "True Purpose" of the Office The rapid evolution of AI is drastically shifting the role of the office from a mere "workspace" to a "creative hub." This report explores the new era of work and the emerging trends in strategic office design for management professionals and executives based in Vietnam. Why Redefining the Office Is Now Critical In recent years, "Work Style Reform" and "AI Utilization" have been accelerating globally. The advent of Generative AI, in particular, is fundamentally overturning our traditional definitions of "work." Historically, the office was a factory for gathering information, creating documents, and managing data. However, as AI takes over routine tasks and data processing, we must ask: What is the true value of bringing people together in a physical space? For business leaders steering companies in Vietnam, the upcoming challenges of a shrinking workforce and shifting labor attitudes are becoming increasingly palpable. With a projected decline in the working-age population, improving labor productivity through AI is no longer optional—it is a core management challenge. In the AI era, the office is evolving from a "low-cost box" into a "strategic investment" that directly dictates a company's competitive edge. This three-part series explores the future of office design from the perspective of coexisting with AI. Separating AI "Tasks" from Human "Creativity" The conclusion is clear: office work is bifurcating into "tasks for AI" and "tasks for humans." Routine operations such as data entry, aggregation, and minutes-taking are already being automated. AI now assists in drafting emails and summarizing meetings. As a result, the value demanded from employees is shifting toward Decision-Making, Creativity, and Emotionally Intelligent Communication. While AI provides logical answers and rapid inferences, humans must judge the "context"—the "Why" behind the choices. Consequently, we predict that offices in Vietnam will transition from efficient workspaces to "Co-creation Hubs," where stakeholders engage in high-level dialogue to drive innovation. Boosting Engagement: Creating a "Destination" Office Paradoxically, as AI becomes more prevalent and remote work more feasible, the value of a compelling "Physical Office" increases. In an era where you can work from anywhere, companies must provide an office where people want to go. Particularly in a high-turnover market like Vietnam, a superior office environment serves as a powerful magnet for attracting and retaining top talent. Strategic investments in the "Five Senses"—ergonomic chairs, optimized lighting, air purification, curated background music, refresh spaces, scents, premium coffee, and spaces for personal connection—will make employees feel, "I want to work here." These office resources are becoming essential assets for surviving and winning in the AI era.   [caption id="attachment_566" align="alignleft" width="1200"] RAKUS Vietnam’s Second Office: Infusing the luxury of a hotel lounge into the refresh area, creating a strategic experimental space that intentionally merges employee engagement with corporate branding.[/caption] [caption id="attachment_753" align="alignnone" width="1200"] CRAFTEC’s new office features premium Japanese ergonomic seating, including UCHIDA’s AJ2 and ITOKI’s ACT chairs. The workspace is designed with ambient environmental music and a circadian lighting system that aligns with the human biological clock. Equipped with air purifiers featuring the same filtration performance as those used in Airbus aircraft, we are actively experimenting to create the ultimate office environment where our Vietnamese team can thrive and achieve their best performance.[/caption]   The office will increasingly serve as a vital engine for cultivating corporate culture. In the AI era, the office is evolving into a 'strategic engine for cultivating corporate culture.' The goal is to reinvest the time saved through AI-driven efficiency into meaningful face-to-face dialogue and team communication within the workspace. Looking ahead, offices will be expected to upgrade as systems that facilitate this human connection. In our next installment, we will provide a detailed forecast on how office layouts and functions will specifically transform to meet these new demands.

2026/01/21

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